3 of the Top Manufacturing Priorities for 2022

As one of the most essential industries during the pandemic, manufacturers have experienced their share of challenges since early 2020 – from worker shortages and new safety protocols to supply chain issues and rising inflation rates. While it’s unusual to see positive economic gains at the same time as historic labor and supply chain challenges like these, this happens to be the trajectory for the U.S. manufacturing industry emerging from the pandemic. The industry’s recovery gained momentum in 2021 through rising demand. Manufacturing businesses had to respond quickly to the changes in order to survive and thrive. Industrial production and capacity utilization surpassed pre-pandemic levels midyear last year, and coupled with strong increases in new orders for all major subsectors, all signs point to continuing growth.

However, optimism around revenue growth may be held in check by caution from ongoing risks. Workforce shortages and supply chain instability are reducing operational efficiency and margins. Business agility is critical for organizations seeking to operate through the turbulence from an unusually quick economic rebound and to hold the momentum into the next growth period. As manufacturing companies look not only to defend against disruption but strengthen their offense, we examine important trends for you to consider. Our deep dive into three of the industry’s major priorities uncovers the custom print opportunities that provide answers to their needs.

Read on to discover insights to assist you in being a valuable consultant to your manufacturing customers and prospects. Understanding what their priorities are and how you can provide solutions helps you increase engagement, establish solid relationships and boost your sales.

Priority #1 – Hire and retain a skilled workforce

The Great Resignation is real – and a serious concern for employers. According to a recent survey of over 2,000 employed workers, nearly three out of four full-time employees (74%) and more than half of part-time employees (51%) report that they are planning to quit their jobs in 2022. Overall, more than two-thirds of all employed workers (68%) say that they plan to leave their current job in the next 12 months.

Additionally, according to a Jobvite survey, 30% of new employees leave their jobs within the first 90 days of getting hired. A great way manufacturing companies can make a meaningful first impression with new employees is by providing “Welcome Kits” filled with branded essentials like pens, Post-it®️ Notes, coffee mugs, ID badges and t-shirts. Rewarding existing employees with company swag builds loyalty as well.

Here are some ways manufacturers can attract and retain qualified employees amid the staggering manufacturing labor shortages:

  • Draw attention to job fairs and interview locations with Yard Signs, Banners and Feather Flags
  • Spread the word about hiring events with full-color Posters, Flyers and Postcards
  • Keep new hires organized with benefits and training materials in Presentation Folders
  • Recognize employee milestones and accomplishments with acrylic, wood and metal Plaques and Awards
  • Ensure compliance with state and federal labor law requirements, with a Labor Law Poster Subscription Service

All of the above help attract talent and create a workplace culture that makes employees want to stay.

Priority #2 – Workplace safety

Keeping employees safe and healthy helps manufacturers avoid the detrimental costs of lost productivity. Workplaces with successful safety and health management systems reduce injury and illness costs 20-40%. OSHA experts estimate that companies spend $170 billion each year on costs associated with workplace injuries and illnesses. These expenditures come straight out of a company’s profits and can impact sustainability.

Successful operations require clear communication whether in a warehouse, factory, loading yard or shipping area, or even in a break room. Clearly communicating where materials are located, providing warnings and offering regulatory guidance on site or instructions on machine operation is key. Keeping communications up-to-date is also important as processes may change with fresh inventory or a new machine, or there may be new critical notifications.

Here are some ways manufacturers can promote a safe and healthy work environment:

  • Clearly mark walkways, restricted areas and social distancing requirements with durable full-color Floor Decals
  • Provide reminders about health and safety expectations with full color Signs, Posters and Banners in break rooms and public areas
  • Inform and direct employees and visitors with engraved Directional, ADA, Desk and Wall Signage
  • Post safety notices on equipment with full-color Outdoor Labels, Reflective Labels, Tech Decals and Magnetic Signs
  • Promote safety messages and certifications on Hard Hat Labels

Appropriate warehouse signage may be the most effectual and low-cost way to improve operational efficiency. Unfortunately, many facilities haven’t taken the time or effort to evaluate, improve or correctly implement signage for their workers or guests. This is a lost opportunity. Today, savings and a faster production time can mean the difference between profit and loss, therefore there has never been a better time to implement or update a manufacturer’s signage program.

Consider if the signs are resilient enough for the environment they are posted in. For many production environments, a paper sign just won’t last. A sign that will deliver reliable information over time is needed. This means using a durable material designed to endure even in potentially wet, dry, cold, toxic or dangerous environments.

Floor signage is another vital element. The floors in the manufacturing industry are large blank slates – however, the right signage is imperative. Take the environment into consideration with decals, stickers and signs made of slip-resistant material. If the area is wet, a sign on the floor can be a slip hazard. Readability is an important aspect. Depending on the lighting, a glossy or matte finish is needed to make the sign easy to read and not be distracting. Not all signs are created equal. We can help ensure you have a sign that lasts and works for each individual facility or area.

Priority #3 – Production and operational efficiencies

Manufacturers looking to capture growth and protect long-term profitability should embrace bringing operational efficiencies to scale and find production and cost efficiencies within all operations including the business offices. Administrative staff members are often stretched to the limit, so taking steps to make ordering, approving and re-ordering of a company’s printed materials quick, cost-effective and consistent is important. These operational efficiencies can be achieved by implementing a branded ordering site, as well as through custom forms and office supplies.

Here are some ways manufacturers can drive efficiency in business operations:

  • Custom Business Forms give a branded and professional image to job applications, HR forms, invoices, order forms and requisitions
  • Minimize repetitive messaging with a custom Stamp or Dater
  • Identify plant visitors with fluorescent Visitor Badge Labels
  • Custom Checks and Tax Forms simplify AP, payroll and tax processing
  • Locate warehouse items efficiently with Rack Labels

Fortunately, the manufacturing industry is building back fast, undeterred by significant labor and supply chain challenges. To maintain this momentum, reflect on the trends and then offer solutions to help your manufacturer customers and prospects mitigate loss and risks and advance efficiency. Manufacturers who see the value in investing in their hiring/retention programs, employee safety and well-being, operational efficiency and vendor management programs will have a distinct advantage while emerging from the current environment.

 Actions you can take today

  1. Subscribe to local or regional business publications. Business publications often highlight new and upcoming businesses, and announce changes such as mergers and expansions.
  2. Join your local Chamber of Commerce. Volunteer for the board or help with events to connect better with manufacturers in your region.
  3. Offer a complimentary audit of a business’s printed materials to evaluate consistency in branding and messaging, print quality and ordering efficiency.

 

How we can help

When it comes to vendors – less is more! Forming a strategic relationship with a print partner who can supply everything from Business Stationery and Forms to Signage, Labels and Packaging can lead to efficiency gains, optimized costs and stronger business outcomes. We offer a wide range of print solutions to help you consult and support your manufacturer customers so they can successfully navigate many of these operational challenges. Our sales support materials and industry research will help you start conversations and turn challenges into advantages so you too can recognize sales growth. We’ve compiled support materials like A Marketing Field Guide to Manufacturing & Packagingproduct images, Manufacturing & Packaging social toolkit, and valuable Manufacturing & Packaging Dollop content that you can use to go to market today. Check it all out here.

Consultative Selling to Your Real Estate Clients – What Really Matters to Them?

Rarely has there been a better time to concentrate some selling efforts within the real estate market. This industry is ranked number six on Printing Impressions Top 25 Hot Markets for Printing. Homebuilders and realtors could surpass $8B in print buying in 2022, so now is prime time to start some conversations.

It’s all in the consultation

Today, successful sellers act as trusted advisors to their buyers to help them find the best solutions. By adopting a consultative selling strategy, Distributors create value in the sales process and benefit from better results, more conversions, greater customer affinity and more referrals. To make it a little easier to be that consultant to your clients in the real estate vertical market, we’ve summarized some useful data to draw from. Understanding what it is your customers and prospects are faced with will give you a leg up in your engagement with them.

Their major priorities

The top five concerns within the current real estate market are driven primarily by the evolving consumer landscape that has taken place within the last two years. Each are significant to the industry right now and altogether reflect opportunities for your consultation and problem-solving.

  • Reaching new audiences is critical as the industry sees demographic shifts that are giving way to a new generation of homebuyers.
  • Communicating how they are staying on top of lifestyle changes – like remote work, in-home spas and meditation spaces for example – assures audiences that they are on the cutting-edge of shifts in needs and preferences.
  • Showing up strong with personalized communications to existing and prospective clients is imperative in order to keep messaging relevant and more relatable.
  • Rising above the competition and a clear demonstration of going “above and beyond” strengthens relationships and makes long-lasting impressions.
  • Putting in significant relationship-building efforts further enhances the client’s buying and selling experience.

Solutions that matter

Print advertising has been a mainstay in the real estate vertical market, helping to reach, relate, inform and impress. It has served as a pillar in resolving the needs of the industry and there are several reasons why it shows no signs of going away anytime soon:

  • Realtors can’t afford not to spend some dough on advertising if they’re banking on long-term viability for their business.
  • Print marketing keeps advertising costs affordable. Less dough, more ROI.
  • Print is ideal for effectively promoting existing listings.
  • Personal cards and gifts make staying in touch easy and meaningful.
  • The more exposure realtors get, the better.
  • Direct mail has mighty sales boosting power.
  • Print helps amplify one’s niche and environmentally responsible practices.

Next level marketing

An enormous migration to electronic media has caused the email inboxes of both buyers and sellers to be bombarded with countless offerings and homes for sale. The digital noise is deafening. Luckily the top print products not only effectively cut through the noise, but also take real estate marketing to the next level. These examples are not just the most popular items, they’re the ones with a high rate of return on investment:

  • Brand Identity – business cards and stationery set the tone, convey professionalism and can double as eco-friendly reminders
  • Direct Mail – The #1 way to reach new buyers and sellers; postcards are economical and versatile
  • Marketing Materials – folders, brochures, booklets, rack cards, door hangers and flyers are effective tools for on-site marketing
  • Custom Signage – interior and exterior signage products draw attention, provide direction and boost brand awareness
  • Labels – used for advertising, identifying, informing and branding
  • Promotional Products – branded apparel, drinkware, writing instruments and bags make long-lasting brand impressions
  • Custom Forms – branded, multi-part forms streamline processes, inform clients and meet compliance requirements

Listen and Learn

Consultative selling is about helping folks find answers. Salespeople who take the time to fully understand their buyers’ needs and challenges are in the best position to recommend the right solutions. Asking open-ended questions happens to be the best way to uncover the real motivation for buying. Not only will the consultative salesperson continue to learn more about their prospect’s challenges and obstacles, they will also be rewarded with satisfied, loyal customers. Be the hero that knows how to help them get started with printing high-quality, effective materials to really shine in the marketplace.

The takeaway

Real estate professionals know the importance of marketing their business and their client’s listings. High-quality print products are immensely important to your customers and prospects in the real estate industry, and having an inferior product will likely decrease their closure rate as a realtor or broker.

We have done our research and developed marketing assets to assist you in your sales opportunities within this top industry. We’ve compiled top print products for the Real Estate market and are offering free sales support materials including:

Check it all out here. Don’t wait, get your free sales materials today. These resources can be used by YOU to email your customers, post on YOUR social pages, take with you to a presentation, mailed directly, presented via virtual meeting, and more.

How Print Catapults the Success of Tradeshows & Events

Nearly every industry and market that you serve either participates in, hosts, or attends tradeshows and events. Events are a beneficial way to grow sales because they combine exposure to a large number of potential leads with the ability to interact personally. Events offer big benefits to businesses of any size and keep brands relevant in their industry. Driving event success in order to net positive gains is key. Understanding the predominant needs of your clients when it comes to attending or hosting events will assist you in helping them achieve the greatest success. Read on to discover the major priorities of event planners, top print products essential for events, and what topics to cover in your conversations to increase engagement and boost your sales.

What takes precedence?

When it comes to event planning, creating a meaningful experience for attendees tops the list of major priorities. Pre-event communications, like direct mail, set the stage in building anticipation and informing attendees of necessary details. Once onsite, the overall aura of the event, both visually and experientially, should feel welcoming and beneficial to the attendee. Safety must be well-communicated, covering not just pathogens and personal space, but preparedness for physical safety too. Structuring an environment that focuses on the safety of attendees is paramount. Signage plays an important role in informing, directing, and building trust. Posters, banners, floor decals, and swag bags keep the momentum going. Following-up right after and continuing the conversation long past the event not only make the event more meaningful for attendees but also serve to build loyalty and brand recognition that pays off big time down the road.

Essential print products

Emphasizing the theme of the event and encouraging engagement throughout every aspect of it helps in developing new and cultivating existing relationships. Done right, events establish brands as industry thought-leaders and educate potential customers about the industry, products, or services. All of this requires printed materials, and the top print products for events include:

  • Banners – welcome attendees, capture attention, and add visual appeal to the space
  • Postcards – perfect for save-the-dates, promoting registrations and sending reminders and messages of thanks
  • Floor Decals – apply step-by-step directions as well as clever branding concepts
  • Portable Signage – interior and exterior signage like retractable banners, A-Frames, and magnets draw attention, provide direction and boost brand awareness
  • Yard Signs – bring people in, create awareness and promote enthusiasm for the event
  • Labels – a top way to identify and differentiate as well as build and communicate company brands
  • Apparel – events aren’t events without wearables like t-shirts and polo shirts that not only promote brands but offer residual marketing goods that people appreciate

 What you need to consider before your sales call

Both exhibiting at and hosting events are ideal strategies for building brand awareness, establishing a brand as major player in the industry, and launching new products and services. Having a solid game plan and creative ideas will help you better support your clients. Here are a few game-changers to consider:

  • A strong visual presence separates a company from all the other booths at the event.
  • A solid plan to engage those attending events virtually is a must. Send swag bags in advance to the virtual guests and provide their event materials in branded presentation folders.
  • To attract quality leads, align marketing materials with the audience of each specific event, keeping the content relevant and personalized.
  • During a trade show or event, you have approximately 10 – 15 minutes to “wow” attendees. Make their experience memorable with company branded brochures and product handouts.
  • Start marketing at least sixty days prior to the event and integrate campaigns with social media to increase interest and create a buzz.

How to get started

To get rolling in the events space, there are a few things you can do right away:

  1. Consult your local Chamber of Commerce, schools, and Universities to learn of upcoming events. Talk to colleagues, event planners, current customers, and industry influencers to gain additional insight on what events might be on the horizon.
  2. Have a booth of your own. Participate in a show of an industry you serve. It’s a great way to gain exposure and acquire new clients.
  3. Compile a list. Begin inquiring about events with your current customer base during day-to-day interactions. Screen prospects for those likely to attend or host an event.

The takeaway

A well-planned event with cohesive, branded print materials that illuminate the theme will undoubtedly leave a lasting impression and foster enthusiasm for the next engagement. To help you make some traction in the Tradeshows & Events industry and grow your sales, we’ve compiled support materials like Tradeshow & Events marketing flyers, product images, Tradeshow & Events social toolkit, and valuable Tradeshow & Event Industry Dollop content that you can use to go to market today. Check it all out here.

 

2022’s Optimistic Travel Industry Forecast is Great for Print

Positivity is taking off as the travel industry shows signs of not just recovering, but growing stronger than ever. Roger Dow, CEO of the U.S. Travel Association offered an optimistic outlook for the industry in a recent State of the Travel Industry address, stating, “We will bounce back much more quickly than economists predict, because of a robust policy agenda and a clear strategy.” That strategy, he said, includes strengthening the workforce and restoring jobs; facilitating seamless and secure travel; highlighting the future of travel mobility; prioritizing sustainability; and focusing on diversity, equity, and inclusion “to create an industry that works for everyone.”

Dow’s strategy cannot be accomplished without the utility of print to communicate, inform, promote and highlight. Consider the industry’s major priorities such as helping travelers to feel safe, and emphasizing sustainability and commitment to the environment. Each requires printed materials that highlight protocols and illuminate promises.

What the data tells us

We spent a little time diving into the research data and discovered what’s trending within the travel industry these days. MMGY Travel Intelligence reports that 71% of U.S. adults plan to take a domestic vacation in the next six months. Destination Analysts echoes the optimistic outlook revealing that more Americans than ever – since the onset of the pandemic – plan to take at least one leisure trip in the next 12 months (93.3%). Nearly half of American travelers say that travel will be a high priority in their budget over the next 3 months and the mean reported annual travel budget is $3,746. In the U.S., high-income households are saving 10-20% more now than before the pandemic and such people are eager to spend their money on travel.

Keeping it clean

Consumer demand for increased COVID-19 safety and cleanliness can be found in abundance across survey responses. Regaining the trust of travelers after global contagion means airlines and hotel companies need to demonstrate that the physical well-being of customers and employees alike is a top priority. There are numerous ways travel companies can put their customers at ease through the utility of print:

  • Providing assurance that accommodations have been thoroughly cleaned and sanitized with custom Post-it® Notes
  • Communicating passenger safety requirements for vehicle rentals and public transportation with Repositionable Window and Wall Decals
  • Using Door Hangers for parking passes or to make no-contact housekeeping requests

Bucket-list worthy

More than ever, travelers are craving meaningful experiences. Fewer and fewer people may be settling for commonplace vacation activities in the coming years. Instead, “consumers [will] pursue authentic experiences, distancing themselves from mainstream tourism providers and venturing into pastimes that feel more meaningful.” Print helps make the experience more memorable:

  • Adding a personal touch with a handwritten welcome or thank-you note on a folded Note Card
  • Using variable data to personalize Direct Mail pieces with the recipient’s name and travel preferences
  • Making use of QR codes on Marketing Materials to drive the user to websites or social media pages for current promotions, weather conditions or online booking

But is it eco-friendly?

Travelers are also getting serious about sustainability. 83% of global travelers think sustainable travel is vital, with 61% saying the pandemic has made them want to travel more sustainably in the future. According to Booking.com, 81% of travelers say they want to stay in a sustainable accommodation in the upcoming year. Once again, print is an informer and a problem-solver:

  • Highlighting eco-friendly practices in marketing materials such as full-color Trifold Brochures or Presentation Folders with Stepped Inserts
  • Choosing recycled or recyclable stocks for custom printed products whenever possible – and stating so on the product
  • Using Full Color or Engraved Signage to direct guests to recycling receptacles – and to encourage other eco-friendly behaviors during their visit

The takeaway

The travel industry is ripe for growth. The strategy is set. The travelers are ready, and they have an agenda. This is where your consultative sales skills enter the scene. Understanding your travel industry customer’s priorities and their market challenges allows you to respond with a slam dunk. To aid in your process, we’ve created The Marketing Field Guide to Travel & Leisure, which focuses on three top segments of the travel industry – Accommodations, Experiences, and Transportation. This booklet is full of customer insights, useful data, product suggestions and marketing ideas. You can find the Travel & Leisure booklet on our Travel & Leisure page along with a Travel & Leisure Industry Dollop, a Travel & Leisure Social Toolkit, and Marketing Images to help you promote your solutions and engage with your customers in the travel industry.

We’re here for you

Ready to jump-start selling into specific industries? Our monthly content calendar offers sales and marketing materials you can use to email your customers, post on your social pages, take with you to a presentation, mail directly, present via virtual meeting and more. Included are links to support materials such as marketing flyers, product images, and valuable content that you can use as-is or create your own custom messaging.

Major Changes Shaking Up the Healthcare Industry

A large part of how we support our distributor partners involves taking into account predicted trends for the upcoming year within a variety of vertical markets. As we look forward to a new year, it is apparent the competition will be fierce and those with solid sales strategies will excel. We’re taking a close look at what big changes this new year brings for healthcare organizations and what that means for our distributors.

Healthcare marketing budgets are up

Out of the main types of healthcare companies in the U.S., including categories like pharmaceutical manufacturers and medical device firms, biotech companies had the highest marketing budgets. Nevertheless, all have increased their marketing spend in the last couple of years. On average, the marketing budgets of healthcare companies in the country grew by almost two million dollars. Great news for our industry is the added fact that in general, the healthcare sector tends to focus more on advertising by way of traditional media rather than digital, at least on a local level. This means more print sales for you.

Healthcare continues to consolidate and run as a business

Many industries have been seriously affected in the last couple of years, while vertical markets like healthcare continue to forge ahead impacted in a very different way. Increased demand, as well as mergers and expansions, have brought marketing opportunities for rebranding, open house events, and other communications and promotions. Loyalty programs, direct mail, and promotional products will be increasingly needed. Print marketing has been deemed the most effective marketing strategy for products and services in the healthcare sector. This is due in large part to how hard it is to convince consumers to trust a brand’s product or service just by reading an online ad. However, studies show that most consumers trust printed material far above digital, especially in the healthcare market. The power of print marketing cannot be overemphasized in this industry.

People are seeking integrated healthcare systems

The alternative healthcare sector provides a variety of health services such as acupuncture, naturopathy and homeopathy, meditation, yoga, massage, and much more. The practitioners in this industry had typically operated private or group practices in their own offices, however, due to the pandemic, industry revenue fell significantly when practitioners were unable to offer in-person services. As restrictions lessen, industry revenue has surged as patients quell their pent-up demand for alternative services. The industry has returned to robust growth and at the same time, more insurance companies and employers have recognized the benefit of covering alternative healthcare.

The forecast

As this expansion continues, more practices are landing in the facilities of others, such as hospitals and medical centers because today’s healthcare consumers are seeking out integrated systems and they want convenience. They want easier access to the services they are looking for, when and where they need them. Demand for alternative healthcare is expected to continue over the next five years as a result of increasingly favorable attitudes toward industry services and favorable demographic trends. In particular, the aging population, facing the mounting incidence of disability that accompanies old age, is expected to bolster demand for alternative services. More importantly, the growing acceptance and expanding coverage of these services will drive industry growth. As consumers look more to integrated healthcare systems — where they also have access to retail, urgent care, primary care, and hospitals — traditional hospital systems and large group practices will feel the pressure to expand their services.

What does this expansion mean for our distributors?

Marketing and advertising is expected to take up a significant chunk of budgets as enterprises must promote their businesses rather than just rely on word of mouth. Having a clear understanding of the most important keys for success for this industry – like creating a stellar reputation, developing a symbiotic relationship with other healthcare providers, educating the wider community and generating a loyal customer base – will help you speak directly to their needs. It is also a great exercise in observing the opportunities for print within each key and aligning products and services to meet your client’s objectives.

The Research Dollop

To further expand your familiarity and expertise within the healthcare industry, we’ve created a research dollop for your use. By exploring the predominant needs of the industry and considering the practical sales tactics offered, this educational asset will assist you in either breaking into or further penetrating this worthwhile industry. Taking into account the industry’s major priorities, the most-ordered print products, and reviewing tips on what to say, the healthcare dollop gives you valuable insights and tangible conversation starters. It aligns healthcare marketing objectives with products and services for you to sell to support expanding alternative healthcare, as well as branding opportunities in other growth areas such as non-emergency procedures, and urgent care centers. Additionally, you’ll find questions to ask and the top action steps you can take right away to increase engagement and boost your sales.

The takeaway

Print marketing has had a long-standing alliance with healthcare and it proves to be the best way to stand out in a crowded media landscape. Physical ads and printed pieces have more impact and emotional weight than digital marketing and end up being decisive factors for consumers contemplating healthcare providers. With print marketing, prospective customers can get more details and develop an emotional and subconscious affiliation with the brand. Utilizing various print marketing tactics with all they have to offer is a perfect way for your customers in the healthcare sector to generate new leads and increase brand awareness.

Our newly updated healthcare flyer for the healthcare industry is now available and our healthcare industry dollop has up-to-date information regarding selling to healthcare, designed to help you position yourself as a thought leader and problem solver in this market. For social posts or your website, we have a healthcare social toolkit that you can use to copy, paste and post.

Staying on top of market trends and industry conditions gives us the means to help you make the most of identified opportunities. Rely on us as your go-to resource for thought-leadership and innovation. We’re here to support your efforts in delivering the best customer experiences, giving your customers what they need, and addressing topics important to them.

Program Selling to the Financial Services Industry

From direct mail outreach to in-branch brochures, and from outdoor and indoor signage to handouts at trade shows and events, banks and credit unions continue to need copious amounts of printed materials. Print communications remain powerful marketing tools for the financial services industry, yet streamlining ordering and maintaining brand cohesiveness between branches prove to be hurdles many have yet to master.

All the feels

Because print advertising connects more on an emotional level with readers than digital, it continues to be the go-to medium of financial services companies. It offers readers a chance to linger over product and service messaging in a way that other channels don’t. Print advertising provides prospects a tangible way to engage with the brand message.

  • Print lasts longer (digital ads disappear in seconds)
  • Print is viewed as more trustworthy
  • Print is cost-effective

However, there is without question a significant focus on online banking, and digital access to banks has increased greatly. Accordingly, mixed marketing such as a postcard with a QR code or Bitly link to online banking will help provide direct access to products and services.

Time to think like a financial services company
What do you suppose keeps their marketing decision-makers up at night? For larger institutions, they may be considering the demand for consistency across multiple branches, indicating the need for a program solution that ensures uniformity in messaging, seamless installation and access to additional products. For medium and small institutions, they may be contemplating local business investments, signifying the need for a collaborator like you to partner with them. They may also be looking to the local chamber of commerce to bring in more opportunities and to demonstrate the value of such investments to the community. For maximum trajectory, think mailing campaigns, vibrant signage, and community canvassing, as well as developing investment guides and infographics depicting top areas of growth.

Here are more ways to get into the minds of your financial services clients:

Trust is numero uno.
Every one of your financial services company clients will tell you that ensuring their customers or members feel trust in their financial institution is priority number one. This includes trusting that both their personal AND financial well-being are being looked after. Refining branch-to-branch and branch-to-member information flows while quickly distributing new collateral based on changing interest rates and economic conditions is paramount to a financial services company’s success. They also lock in that trust by maintaining a positive perception and core position in the community while upholding compliance and regulatory mandates across print.

Renewal and revitalization matter.
More than ever communities are thinking local (shopping, supporting, frequenting) and banks often support “Shop Small” sponsorships or local events to further promote their role in the community. Events require communication efforts, signage, giveaways, apparel and residual marketing products. Special financing, payment forgiveness and small business loans are a few examples of advertising offers that banks and credit unions will consider as an important part of recovery efforts.

Branch distribution is a big deal.
When they roll out a program, financial services companies want their vendors to help coordinate the distribution of their products and may require kitting and project management. Both standardization and compliance are very important across branches, but often your bank and credit union clients don’t have the internal staffing to ensure proper installation and execution. This works to your advantage … with our help, you can really deliver the goods here.

Going online is inevitable.
While digital marketing tactics aren’t as touchy-feely as print and can quite honestly leave bank customers and credit union members cold, online banking is certainly the preferred choice for most, and we don’t see this changing. At the same time, having a local presence is important to a financial services company’s growth. Therefore, maintaining a consistent brand image across all mediums (print, online, signage, promo, apparel, business identity, folders, etc.) is crucial for connecting the digital world to their local community.

A holistic approach

This is where multi-product selling (or program selling) makes its grand entrance. Whether starting small with individual product sales and then building on the offering over time, or introducing a whole suite of cohesively branded products to their financial industry customers, our distributors can really bank on our technology platform designed for program selling. Let’s walk through some case studies that really illustrate the benefit of our solutions:

  1. A large financial institution wanted to deepen relationships between their lending officers and customers by personalizing essential documents. With custom printed Post-it® Note business cards and notecards, the company achieved its marketing objectives without a costly overhaul of existing print collateral. The custom adhesive notes included the lending officer’s contact information and photo, and could be applied to all communications with the customer. As a result, lenders used fewer of their higher-cost business cards, reducing overall print spend. Personalizing generic financial documents with custom branded adhesive cards allowed lending teams to engage with their clients and community.
  2. A distributor just getting started in selling print placed their initial orders manually because they were not very confident with the medium, let alone Navitor.com. Eventually they progressed to placing a couple of orders on Navitor.com and quickly realized just how easy it was to simplify and streamline the ordering process – especially around improving timeliness. As they kept working with their client, they discovered five more locations that were going to need similar branded products, and decided that time/order management could potentially become a bottleneck. We set up a white label ordering platform that their client can order from directly. This program started with a few orders for five-dollar name badges and will likely mature to a five-digit sales growth within a year. The program includes business cards, badges, envelopes, letterhead, presentation folders, decals, labels and more.
  3. Brand control on a large assortment of products was a challenge for one company that faced a surge in requests from their clients looking for ways to mitigate the impact of the pandemic. The need for communication and marketing materials increased exponentially. With the rapid increase, the company realized they needed to lock down brand standards. Working with Navitor on product fulfillment and utilizing our online ordering platform customized to meet the specifics of their organization saved the day. Locations can log on and order their pre-branded business stationery, their new customer kits and the rest of their marketing materials.
  4. Technology integration and brand control were sticking points for one distributor’s large client with 2,000 locations. They were having difficulty maintaining brand standards and controlling expenses since each location was ordering their print ad hoc from various vendors. After the client established their own brand portal to centralize sourcing, it was vital to find a print provider that could integrate quickly with their existing e-store ordering platform. By partnering with Navitor, the distributor was able to spin-up an ordering platform that incorporates brand compliance and efficient ordering while controlling the quality and brand conformity of the end product. In addition, the client has sourced several additional print items Navitor produces, resulting in BIG business for our distributor.

Content you can count on

Our newly updated flyer for the financial services industry is available here, and our industry dollop has up-to-date information regarding selling to financials, designed to help you position yourself as a thought leader and problem solver in this market. For social posts you can copy, paste and post from your social media accounts in order to prompt conversations, click here.

We are keeping our fingers on the pulse of the financial services industry and are working on your behalf to provide useful content and relevant solutions to keep you selling. Staying on top of market trends and industry conditions gives us the means to help you deliver the best customer experiences. To make sure you’re giving your customers what they need and addressing topics important to them, rely on us as your go-to resource for thought leadership and innovation.

Your Buyers Spoke. We Listened.

Without a doubt, exploratory market research surveys bring understanding around certain aspects of a target market, allowing for improvement in the quality of decisions. Uncovering attitudes, opinions, beliefs and behaviors nets a glimpse into your buyers’ worlds, and the impact of those insights and feedback can be huge. Helping you set your brand apart from the competition was a driving factor behind our recent end-buyer survey project. We surveyed hundreds of CEOs and Business Owners of small, medium and large companies across the U.S. to get a better sense of their business priorities for the next 6-12 months.

What YOUR Customers Are Saying
The top priority for business recovery in 2021 across all survey responders is communication with current customers. These results validate what we are observing in the marketplace and are further substantiated by upward trends in mailings, and increases in the envelope category, personalized packages, and kitting and fulfillment. Ranking second on the list of priorities is new client acquisition. Employee safety rounds off the top three.

  • For large companies, their top three (in order) are: communication with current customers, technology and eCommerce initiatives, and employee safety. Of least importance to large companies: executing marketing campaigns, then community support / safety and vaccination sponsorship.
  • For small companies, the top three priorities are identical to the overall results: communication with current customers, new client acquisition, and employee safety. Of the least importance to small companies is talent acquisition. Technology and eCommerce initiatives ranked second to last.

Understandably, employee safety was a top-three priority for all respondents, companies big and small. With the year we just had, it makes sense that it is a top priority for businesses out there.

Where End-Buyers Need Support
In ranking where they need the most support in carrying out their short-term objectives, half of all respondents ranked help with customer research as the top need. Safety and awareness for operations and cost-savings within the supply chain tied for second place with 37% of survey-takers ranking each of them as need number two.

  • For large companies, help with customer research fell further down to number four in their needs. They see safety and awareness for operations as where they need support the most, followed by ideas for employee engagement, then technology support. Ideas for employee engagement fell to the bottom of the list for smaller companies and streamlining administrative tasks ranked lowest for larger companies. The interest in cost savings is notable and validates the importance of pitching to larger companies a technology solution that streamlines order flow and eliminates touches.
  • Smaller companies closely aligned with the majority responses, and ranked needing help with customer research as their top choice, followed by cost savings within the supply chain, and then shifting their third to streamlining administrative tasks.

Rating Employee Engagement
In regards to employee engagement, ranking in order from one to five, the survey showed us employee safety lands in the top spot most often (by a large margin), followed by connecting with remote employees, then health and wellness awareness campaigns. At the bottom of the ranking overall was bringing employees back to the office.

  • For large companies, correlating with the masses, 34% ranked employee safety as number one, and connecting with remote employees was voted number one by 31% of responders from that group. 22% of large-company responders chose health and wellness awareness campaigns as the top ranked.
  • For smaller companies, connecting with remote employees nabbed number one most often

Vaccine Support
When asked how their company is supporting COVID-19 vaccination efforts, 70% responded that their company is taking action.

  • 25% noted their company is encouraging employees to get vaccinated and are offering time off, childcare, flexible schedules or information on where to go.
  • 21% answered that their company is supporting COVID-19 vaccination efforts by either following safety guidelines and preventative measures or having employees work remotely.
  • 13% of survey-takers said their companies are facilitating a vaccine clinic or sponsoring free vaccinations. Of that grouping a few noted offering free tests and mentioned their support of recovery efforts in the community.

What Does It Mean to Me?
All this data is powerful – but it’s powerless without the right analysis. What’s a survey without translating the findings into actionable items that drive data-backed strategies? The fact that executing marketing campaigns is a low priority yet customer communication is the top priority gives us some valuable insight. What does this mean for you? When prospecting, make sure to use the language of your customers’ priorities:

  • Say: “Are you looking to improve your customer communications?”
  • Don’t Say: “Are you looking to increase your advertising to customers?”

Editing your pitch in this way shows that you care about what is going on with your customers, and will help you to improve their experience and better serve their needs.

When considering end-buyer top priorities, prepare to discuss ways to execute effective and meaningful communications to current customers.

  • Do: Plan demonstrations to present ideas for new client acquisition campaigns.
  • Do: Promote ways to support their efforts to ensure employee safety through communications, signage and supplies like partitions and hand-sanitizer stations.
  • Do: Update your website and social presence. Find ideas in the Outreach Kit.

Where end-buyers say they need help presents additional opportunities for you.

  • Do: Provide innovative solutions that support their safety and awareness needs, cost-saving ideas, plus original and creative options for employee engagement cover what they are asking for.
  • Do: Provide communications that are relevant to your customers’ industry. Navitor’s free content page for distributors has over 100 pages of ideas, products, text and imagery you can use as your own with your customers.

Because vaccine support efforts are underway, there are opportunities for you to solve some of your customer’s challenges.

  • Do: Outfit sites and help your customers communicate information and guidelines. This will solidify your position as a valuable partner.
  • Do: Supply vaccination locations and clinics with unique products. Check out the list of top products and support materials here.

We’re here for you
Tapping into your buyers’ opinions and insights allowed us to spot common trends and gather pertinent data. This data gives us the means to help you deliver the best customer experiences.

To make sure you’re giving your customers what they need and addressing topics important to them, rely on us as your go-to resource for ideas and innovation. Navitor has a ton of options and ideas and offers free content and marketing collateral for distributors like you that you can use as your own.

7 Days to Successful Prospecting

Let’s cut to the chase, prospecting probably isn’t on your list of favorite things to do. But it is a very important part of sales. It’s common for distributors to put it off – because there are so many important tasks to get done. Yet just like all the other phases of the sales process, prospecting requires focus and effort.

In addition to your concentration and energy, employing effective practices that actually fetch more well-qualified leads keeps you from wasting your valuable time and might just make you a little more partial to prospecting. Hey, if it works, it’s more fun to do, right? The following fresh sales prospecting tactics can help you find better leads and convert them to customers more often. Take advantage of these action-oriented methods that offer short-term and long-term planning tools for better engagement that eventually lead to customer conversions.

Make prospecting a priority
Start by reimagining your workday and dedicate at least two hours per day to your future success. Research shows 82% of top-performing salespeople spend four hours or more a day on selling. By prioritizing your time this way and blocking off 2-hour increments, you’re making an investment in you that will pay off big time. Once you’ve allocated time each day, commit to performing one of the seven actions below to turn into a lead-generating powerhouse. These can be done in an order that feels best to you, and remember, shoot for progress, not perfection.

Day 1 – Create your current customer profile
Start easy by pulling together a list of your top five customers and your top five most profitable customers. Creating an ideal customer profile negates the chances of wasting your time and efforts chasing unproductive leads. Use your customer profile to start building your ideal prospecting list. For example, if one of your top clients is in the banking industry and your contact is the Branch Manager, Google “banks in my area”. Jot down those search results. Then go to LinkedIn and search “Branch Manager” in your area and start searching for those specific banks. When you find that International Bank’s Branch Manager in your city is listed right there, add her to your prospecting list….and continue this process. Identifying 50-100 people for this list is a great start that will last you a couple of months.

Your prospecting list is probably one of the most important assets within your outreach. You’ll be sending great content soon; you need to make sure you’re targeting the right audience. LinkedIn is a first choice for top sellers to build a highly targeted B2B prospect list. The customizable search feature allows for plenty of filters to narrow down your search and find the most qualified prospects.

Day 2 – Assess your social pages & website
Take an honest look at your website and your social profiles. When was the last time you really gave each a much-needed update? Freshening your pages might not seem like a big deal, but don’t underestimate the importance of making updates in terms of looks, functionality, and content. With the majority of your potential customers spending more and more time online, regular and well-executed renovations can help your business grow. Set three priorities for the short term and three priorities for the long term. Check out some pro-tips in our Reaching New Audiences webinar on how you can start updating your website so it can be used as a selling tool.

Day 3 – Make three updates to your short-term list
Social media is one of the most important aspects of digital marketing, making it incredibly easy to spread the word about your products and service

s. Starting there is an easy and stress-free way to increase your business visibility fast. Your top priority can be maximizing your profile with a great (and current) profile picture and an i

mpactful cover photo. Consider free image sites like pexels for stunning cover photos. Add a call to action in your profiles that pushes traffic to your website, blog or newsletter and prompts more engagement, like “Follow”, “Discover More” or “Sign Up”. Your “About You” section should be engaging and creative, conveying your value proposition and the benefits of working with you.

Day 4 – Create three prospecting emails
B2B buyers check their email multiple times a day. As marketers, we can’t ignore the importance of a strong email marketing strategy.

Make sure you are using your company email address to add legitimacy to your pitch. Avoiding Gmail, Hotmail or AOL email addresses will keep your emails from automatically landing in junk mail folders. Including a great subject line and concise but personalized content will get and keep a reader’s attention. Communicate like a real person and show the benefits of your offering. And don’t forget a strong call to action. Check out sample subject lines, opening statements and email content ideas here.

Day 5 – Create three social posts for the next week
We hear a lot of distributors questioning the value of social media. And yes, social media can be frustrating because you can’t tie it directly to sales. But social drives awareness. Awareness leads to conversion. Some of the benefits of social media are:

  • Brand recognition
  • Increased website traffic
  • Enhanced SEO rankings
  • Marketplace awareness

Start by focusing your attention on one platform. We suggest LinkedIn because customers will often look for you there. Dedicating some time to this arguably most cost-effective marketing channel will improve brand awareness while you ramp up engagement and interaction. The most ideal times to post, along with the best types of content for LinkedIn, and what makes the perfect Facebook post can be found here.

Day 6 – Tackle your top three long-term priorities
Most of us fill our days with managing the endless tiny details without taking time to regularly step back and look at the bigger picture. Turning long-term goals into reality takes a clear, actionable plan. Some top priorities from distributors are: adding eCommerce to their website, adding more products to their website, and updating the look of their website.

For today, list your three long-term priorities, and when you’re going to start. Don’t worry about all the details today, just set your start dates for each one over the next 12 months. Book that in your calendar and that will be when you start to dedicate more time to these larger priorities. Schedule when and how long you’ll work toward your long-term goals.

Day 7 – Get three meetings
It takes on average 5-8 touches to land a meeting. A practical goal for today could be 20 emails, four phone conversations, and three scheduled meetings. Studies found 82% of buyers accept meetings with salespeople who reach out to them. Who knew? Use LinkedIn to find people in your network that are connected with your prospects. Some of your 20 emails that you’re sending today could be to current customers for referrals.

Phone calls help build that personal relationship more quickly than other methods of contact. We’ve compiled some stats, tips, and stellar phone prospecting best practices here.

In conclusion
The most valuable part of prospecting is your own time. And the math is simple:

More prospects = more chances to close a sale

Instead of saying “How can I prioritize prospecting?”, we challenge you to say “I am prioritizing the future of my company.” Every day is your chance to recommit to your future. We’re here to help walk you through your 7 Days to Successful Prospecting. With our support and innovations, you’ll be well on your way to finding better leads and converting more prospects into customers.

CBD and Cannabis Sales Start with Shelf Presence

Imagine you’re walking through a dispensary or a retail store that sells CBD. There’s definitely no shortage of new and interesting products to choose from on the shelves. How purchase decisions are made is part art, part science. Packaging plays a more important role in those decisions than you might think. It is a driving factor in determining what product you walk out of the store with. Since packaging is often a consumer’s first introduction to a product, it pays to be innovative and unique in order to stand out on a crowded shelf and get noticed.

The importance of product packaging is multi-faceted and can make all the difference in ensuring a great first impression and lasting brand loyalty. Here are a few tips and tricks for strategic product packaging:

Functionality
Keeping the product safe for its journey from production through distribution, and from store shelves to buyer’s homes is where it all starts. Preventing damage with a sturdy and reliable package is foundational, followed by convenience and ease of use. There are plenty of standard options with a wide range of weights to ensure functionality and convenience and also differentiate the packaging. Once fit-for-purpose and functionality are checked off, you can move into the more artistic points that attract customers and encourage them to buy the product.

Image
Packaging is the primary marketing medium in the cannabis industry, making first impressions everything. Buying decisions are influenced by how the packaging promotes and displays the product inside. On average, it takes only seven seconds to form a first impression. With such limited time, the best way to stand out on the shelf is with unique, high-quality, and creative packaging. This includes both printing and finishing methods that help the consumer perceive the value of the product and provide a great experience. We specialize in making the packaging more appealing and attractive while adhering to brand standards and necessary regulations.

Brand Awareness
Product packaging is not just a reflection of the product inside, but the brand as a whole. Innovative packaging differentiates brands. To influence buying and create brand awareness, it’s important that consumers can easily determine what the product is and make associations with the brand. Combining exceptional printing processes with high-quality materials yields a more memorable experience with a brand. Choosing the best substrates and impactful, high-resolution images on the package can help boost brand awareness.

Special Touches
Custom finishes and coatings add uniqueness and help step up shelf visibility. They highlight design elements, elevate the tactile experience and add dimension. Processes like debossing, embossing, foil stamping, spot color, and intricate die-cutting transform the appearance of products on the shelf. Finishing extras such as UV gloss coating, spot UV, soft-touch lamination, aqueous satin, and raised UV give packages a snazzy, polished look.

Integrated Elements
An effective way to set products apart and help them stand out on the shelf is through creative integration with additional elements including matching bottle labels, inserts, and hangtags around the packaging.

Collaboration with Navitor, your trusted packaging expert, is key to making your product stand out on the shelf. Our innovations and ideations will bring your vision to life. Check out Packaging now.

The Holiday Shopping Season Redefined

It’s snow joke – we are in for a holiday season unlike any other we’ve been through. The traditional merriment we look forward to each year involves eating, drinking, and singing together in a cozy room … all among the highest risk scenarios for transmitting viruses. It’s pretty unlikely we’ll see shoppers lined up before sunrise for Black Friday deals, or rushing to crowded stores for last-minute gift buying. No matter the circumstances, this is the time of year when retailers and other businesses start to mull over their holiday plans and prepare for what promises to be an unprecedented holiday season. How will the pandemic affect what has traditionally been retailers’ busiest time of year? Rest assured, we have some ideas around what can be expected. If unprepared, yule be sorry … but by preparing for what’s to come and offering innovative ideas and options, yule be sleighing it.

Where the holiday dollars will go
Money typically spent on heavily attended parties and festive gatherings, travel, and enormous grocery bills for huge dinners instead will go toward gift-giving, albeit with some differences. Experiential gifts like concert and event tickets, restaurant gift cards, and massage certificates are out, while popular merchandise categories – things you can hold in your hands (after sanitizing, of course) – are in.

Shoppers starting early
Gift-givers will be coming out of quarantine as holiday shopping season starts earlier than normal. Opting to shop during less volume-heavy times, consumers are likely to buy sooner rather than later in order to avoid crowds and to make sure the items on their lists are even available. From a shopper’s standpoint, one of the biggest challenges during the pandemic has been product availability. Supply chains are compromised and inventory is low. Making matters worse, deliveries take longer than normal because as the volume increases, shipping delays only get worse. To avoid out-of-stocks and account for anticipated shipping delays, shoppers will be starting early.

Business gift-giving
Businesses reaching out to customers and employees at the holidays this year will opt for cards and gifts as alternatives to dinners and parties. In order to show their gratitude and appreciation for the loyalty of their customers and employees over the past year, corporate giving will likely be at an all-time high. Branded promotional products are sure to be in high demand as businesses manage their customer and employee gift-giving from a distance.

Retail shopping holiday makeover
Without question, COVID-19 has transformed the retail shopping experience. The holiday shopping season will look quite different this year as retailers find themselves mired in the coronavirus. Here are some of the changes in store for us this year:

  • No more Black Friday lines – large retailers like Target, Macy’s, Foot Locker, JCPenney, Bed Bath & Beyond, and Best Buy have all announced that they’ll close stores on Black Friday
  • Buy online, pick up in-store – COVID-19 pushed shoppers online early in the pandemic, and not only has that trend not slowed, but it will also pick up speed in the coming weeks
  • Still social distancing – but in a more festive manner – soon all those banners, signs, floor and window decals will look very merry
  • Pop-up sales outside – expect to see outdoor pop-up shops in cities with climates that can accommodate them
  • Extra sanitation – safeguarding the health of staff and shoppers will require sanitation stations and signage throughout stores, especially near return counters
  • Curbside pickup – emerged early this year, and expectations among shoppers are that this option will be made available across all retail brands
  • Heavy communication and signage – to cut down the need for face-to-face conversations, directional signs, infographics, posters, and decals will be used to inform shoppers and direct traffic flow
  • More gift buying – with travel money squashed and big gathering spend down, that means a bigger bankroll for gifts

Stand-out products
With all the social and shopping changes brought about by the pandemic, there are still innovative products in high demand. Some of the top holiday options include calendars, greeting cards, glitter stock items, custom packaging, promotional products, custom gift wrap, labels, face coverings, holiday signage, direct mail, and much more. Communication and information exchange are not the only things going contactless this holiday season: Expressing gratitude and thanks will be done through gift-giving and showing appreciation without the typical holiday get-togethers.

The takeaway
To really make an impact this year, make sure you’re giving your customers the information they need – and preparing early is critical. Have your stocking stuffed full of ideas your customers will love (from head to mistletoe). Even though most hugs will be saved until next year, we’re still here to help you navigate the 2020 Holiday Season. We’re your go-to resource with ideas and innovative ways to work through the challenges you’re facing and uncover the opportunities this shopping season brings. For some great options, check out our online booklet Reinventing Holiday Traditions in the Next Normal.