5 Direct Mail Statistics Your Customers Should Know

Posted on July 17, 2019 Written by Leave a Comment

a personalized printed direct mail envelope in a mailbox surrounded with icons representing statisticsWith every year, your customer has more and more options for their marketing campaigns. Email, print ads, television ads, digital ads, and direct mail all compete for their time and budgets. However, direct mail is an essential tool for their marketing campaigns, and the statistics prove it. Here are five direct mail statistics that your customers should know!

1. 90% of Millennials Think Direct Mail Advertising is Reliable
Millennials might be a digital generation, but they definitely value the information they receive in the mail! Not only do 90% of them think that direct mail advertising is reliable, more than half of consumers in this age group have made purchases based on direct mail offers. 50% of millennials surveyed also ignore digital ads, compared to only 15% of millennials saying they ignore direct mail. You can learn more about how this age group responds to print in this whitepaper from the US Postal Service.

2. Adding a Person’s Name and Full Color in Direct Mail Can Increase Response By 135%
According to Canon Solutions America, personalization and color can make a huge impact on the effectiveness of a campaign. And no wonder—we all love the feeling of receiving a personalized piece, and full color print can help your customer’s postcard catch consumer attention among plain white envelopes.

3. Direct Mail With Digital Ads Yield 28% Higher Conversion Rate
Direct mail pieces don’t have to work on their own—in fact, according to NonProfit PRO, when your customer pairs their digital ads with direct mail, both are more effective! This makes direct mail and digital ads a great team, and it also makes a direct mail piece an important way to boost the effectiveness of your customer’s digital ad.

4. 18.4% of Former Customers Respond to Direct Mail
If your customers are looking for a way to bring back customers who haven’t done business with them in some time, direct mail is a great way to get them to respond. According to the US Postal Service, direct mail will bring nearly 1/5 of former customers back to give your customer’s business another look.

5. Oversized Envelopes Attract 6.6% of Household Responses
According to the DMA, oversized envelopes have the greatest household response rates over other mediums. Their impressive 6.6% of household responses is followed by postcards at 5.7% and letter-sized envelopes at 4.3%.

Are your customers ready to start building their direct mail campaign? We’re here to help. With a wide variety of postcards available and more arriving soon, your customer can create an extraordinary direct mail piece that is sure to gain attention in the mailbox. Click here to explore the selection of postcards available online, or check out our catalog for more information.

Were any of these statistics a surprise to you? Do you think there are any statistics that we missed? We’d love to see you join the conversation in the comments below.

Filed Under: Education, Marketing, News, Print Products, Stationery

Have You Met These Voicemail Characters?

Posted on July 12, 2019 Written by 3 Comments

people who might be on the voicemail for your personalized print business, image of two smart phones and the characters on themYou’ve missed a call. Maybe you stepped out of the office for a moment, or maybe you were out of town for a few days. You might have even received a call over the weekend when your business wasn’t open. Whatever the reason, you’ve got a voicemail, and one of these characters might be waiting for you! Have you met these characters on your voicemail?

The Lost Information
This person may be nervous, or they simply might be forgetful. Either way, you’re missing some important information on their call. The Lost Information often forgets the information you need to get back to them: their full name, their phone number, their order number, and even the question they called to ask in the first place! While caller ID can help, chances are you’ll need to return their call—or even do some research and guesswork to figure out whether they’re an existing customer—before you can actually help them with their request.

And you might have also met The Lost Information’s twin…

The Double-Caller
Unlike The Lost Information, you don’t have to track down the information this caller forgot—that’s what their second message is for! The Double-Caller can be very helpful because they fill in the additional information you missed in the first message. However, it’s a good idea to take notes while listening to their messages because the important details might be split between the two messages.

The Mumbler
You’re going to need to listen to this message a few times! The Mumbler doesn’t speak quite loud enough into their phone, but without a person on the other end of the line they didn’t have a chance to adjust their volume while leaving their message. As a result, you might have to listen again to catch what they are saying.

The Speedy Speaker
Like the mumbler, you’re going to need to listen to this message more than once to make sure you’ve caught anything. When you’re dealing with a Speedy Speaker, they might be perfectly clear, but they speak so quickly that you may only catch part of the important information when you listen the first time. The Speedy Speaker might also surprise you by leaving a message at normal speed but rattling off their contact information so quickly that you can barely catch it. Either way, get ready to listen a few times.

The Unintended Visitor
This person didn’t intend to leave a message—in fact, they didn’t even intend to call! The Unintended Visitor dialed you accidentally, and their voicemail message reflects it. You might hear muted conversation, clothing rustling around the pocket the phone was in, or vehicle noise. The good news, though, is that you don’t need to worry about returning this call.

The Distracted Dialer
This character in your voicemail is doing their best to leave a great message, but something keeps getting in the way. Someone might be talking to them while they try to leave the message, or they might be talking in a busy area. Whatever the reason, the Distracted Dialer is just that—distracted. As a result, like the Lost Information, some important details might be missing.

The Final Word
We all want The Final Word in our voicemail! Their messages are short, sweet, and to the point. They include all the information you need to get back to them about their question. Their messages aren’t just great to receive: they also allow you to return the call quickly and get back to your day.

Have you met these characters in your voicemail? We’d love to see you join the conversation in the comments below.

Filed Under: Education, Marketing, Misc, News

Campaign Labels Get Our Vote!

Posted on July 11, 2019 Written by Leave a Comment

The turning of the calendar page to July means we’re in the last half of 2019. And as the weeks and months roll by, 2020 comes more closely into focus. Before you can say fireworks, we’ll be finding ourselves once again in a raucous presidential election year. Show of hands, who’s excited? Whether you’re the type who closely follows every new development on the road to Election Day, or someone who would like to veto the very existence of political TV and radio ads altogether, one thing can be counted on—it’s bound to be another interesting election year!

But in the midst of the caucuses, polls, town hall speeches, and party platforms, we can’t forget the local campaigns that take place right in our own communities. These tend to be overshadowed by the large, nation-wide attention of the presidential elections. But they are just as important! What’s more, they are a front runner for potential label sales, often beating their national level election campaigns by a landslide in terms of units sold at the local level.

Hogwash? Fake news? Absolutely not. Labels can help create buzz, allow people to show support, and generate conversations with a variety of different applications. They help to reinforce branding, and can be printed to match campaign yard signs, mailings, and advertisements. Which types of local elections stand to benefit from the use of labels? Here are just a few examples of campaigns that should add label usage to their agendas!

City Council – Driven to solve community issues?  Working to strengthen relationships with local law enforcement and emergency personnel? Pushing to save taxpayer dollars through preventive maintenance and increasing economy? Help convey community vision through the use of lapel stickers, bumper stickers, window decals, and more.

 School Board—Are safe learning environments a priority? Is fiscal responsibility at the top of the list? Working toward academic growth opportunities? Employ stickers, bumper stickers, and mailing labels to help bolster public dialogue and community engagement when it comes to school board elections.

 Referendum—Is a new school building being proposed? A community center, perhaps? Maybe a revitalization of city parks and public spaces? Stickers on local stores’ shopping bags and window decals can help show support to local causes.

 Whether it’s a local election for county sheriff, city manager or treasurer, or any of the above, lobbying for the use of labels is a smart choice. Label Works offers a wide variety of labels that can be put to work in creative ways to support candidates and causes. Some additional ways labels can be effective on the campaign trail include:

  • “I Voted” stickers—drum up excitement for getting to the polls!
  • Window decals and bumper stickers—free advertising on doors, windows, and back bumpers!
  • Water bottle labels—hand out some much-appreciated H2O at parades, picnics, or other local get-togethers
  • Address labels for mailings—help convey logos and brand identities for a cohesive campaign plan
  • ID or nametag stickers—ovals, circles, or a customized shape using our freeform™ laser cut labels!
  • Tech decals—drum up excitement with students by handing out stickers that address issues and causes. Suggest they adhere them to laptops, smartphones, iPads, and other tech devices to spread the word!

Label Works offers low minimums starting at 100, as well as quick production time. In most cases, we can have labels in your hand in as little as 24 hours (no bribes necessary!). Encourage your customers to cast their ballots in favor of campaigns that include the use of labels. They’re guaranteed to be a winning addition to their campaign endeavors!

For questions about any Label Works products, please call us at 800.522.3558. Our customer service representatives are happy to answer any questions you may have.

Filed Under: Labels, Marketing, News, Print Products, Resources

The Anatomy of an Event Ticket

Posted on July 10, 2019 Written by Leave a Comment

Have your customers taken a closer look at their print? While it can be easy to think of their print pieces as a simple piece of paper, the details of their print piece are essential to creating a great print piece. This is especially true of event tickets. That’s why we’re breaking down the details of an event ticket and what makes tickets a great tool for your customer!

The Stock: Stylish Color or Brilliant White
The foundation of great print is a great stock, and event tickets start with a white stock that provides a great foundation for vibrant full color print. Your customer can also choose white, yellow, or blue stock for a spot color event ticket to add a bit more color to a simple and readable design.

And speaking of print…

The Print: Perfectly Suited to Any Event
Full color print is a great choice for event tickets. It can be used to coordinate tickets with event décor, highlight your customer’s branding, or show off a relevant photograph. Not only does this make the event ticket more visually interesting, it also gives your customer a chance to create an exciting look for their event. That can be a great way to build buzz for fundraisers or community events long before the day arrives.

And if your customer wants to keep things simple, we have an option for that, too! Spot color print is readable, and your customer can choose from three different stock options that are a great fit for raffles, community events, and more.

The Cut: Conveniently Sized With a Perforated End
One of the details that your customers should pay close attention to is the perforated end of their event tickets! A perforated end makes it easy to divide raffle tickets from matching stubs or to show that drink or game tickets have been redeemed.

The Numbering: A Practical Addition
Whether your customer wants to keep track of the tickets sold for an event or needs conveniently numbered raffle tickets for a fundraiser, numbering is a useful addition to any event ticket. If you want numbered tickets from Navitor, we offer this practical addition to your customers’ event tickets through our catalog.

The Order: Online or Catalog
Are you ready to place an order for your customer’s event tickets? Choose the ordering option that works best for you! Event tickets are just a click away on the Navitor.com online ordering tool, or you can order them through our catalog. Our online ordering tool includes options like instant proofing and simplified reorders, while ordering through our catalog allows your customer to choose additional options like numbering.

What details do you think are most important to creating a great event ticket? What do your customers love most about their event tickets? We’d love to see you join the conversation in the comments below.

Filed Under: Design, Marketing, News, Print Products, Stationery

Door Hangers are Perfect for These 5 Markets

Posted on July 5, 2019 Written by Leave a Comment

When your customers are thinking about their print order, door hangers might not be the first thing they think of—but they should! Door hangers are a perfect fit for a wide variety of different markets, from hospitality to education. Here are five of our picks.

1. Hospitality
When you and your customers think of door hangers for the hospitality market, you probably think first of a “do not disturb” sign, but that is only the beginning of the possibilities! Whichever option your customer in the hospitality market chooses, flexible full color print allows them to match the print piece to your customer’s brand and décor.

Door hangers can be used to create practical room service menus that can be filled out and left on the door to order breakfast. They can be used in a bed and breakfast to let guests know what the next day’s schedule will be. They can be hung on bathroom doors to tell hotel guests where to put towels they intend to reuse. They can be left on doors to say that a room has been cleaned—and, for an added personal touch, your customer can feature which member of their staff prepared the room for the next day.

2. Political
When your customer’s political campaign is planning a door-knocking campaign, they should always have a leave-behind for when a voter isn’t home. That’s where door hangers come in! Not only are they a great way to give high level information about a candidate’s position on key issues, but full color print makes it easy to include necessary personal touches like a photograph of the candidate or the colors for their campaign.

3. Lawn Care
Whether your customer is working on a marketing campaign or wants an additional touch point for lawn care services done while homeowners are away or while businesses are not open, door hangers are an excellent option. For marketing campaigns, they can be a great leave-behind when visiting neighborhood houses. They are also a great touch point if lawn care services have been done on a weekend or while homeowners are away—personalized with your customer’s brand, they’ll add a polished finishing touch to the work done.

4. Car Dealerships
Your customer might not think of a door hanger as an essential for a car dealership, but it can be! Door hangers can easily be hung from rear view mirrors to convey essential information about a car and to add a branded look to the showroom floor.

5. Education
Testing at any level of schooling can be a challenge, but door hangers can make the process run more smoothly. Whether your customer works in school administration or produces standardized tests, door hangers can be a good way to prevent interruptions during essential testing times.

Are there other markets that should look into door hangers? What do you recommend? We’d love to see your advice in the comments below.

Filed Under: Marketing, News, Print Products, Stationery

4 Sales and Marketing Tools You Can Use Without Leaving the Air Conditioning

Posted on July 4, 2019 Written by Leave a Comment

personalized print sales tools you can use without leaving the air conditioningWhen summer heat is here, sometimes it’s nice for both you and your customers to stay inside where it’s cool. That makes summer the perfect time for digital sales tools! Not only are these tools an ideal way to inform your customers about your product offering, they also allow both of you to stay cool. Here are four of the best sales and marketing tools you can use without leaving air conditioning behind.

Getting Digital with Emails
Emails are a wonderful tool when the weather heats up. You can send a company newsletter. You can start a conversation with your customer about their order or ask whether they need to stock up on a product they ordered last summer around this time. You can send PDF proofs of your customer’s print piece for one last check before the order goes to press. Emails are a modern essential sales tool for a reason.

And don’t forget to update your email signature with favorite products for summer or with a link to a digital sales tool. Speaking of links to sales tools…

Send More Information Fast With ZOOMcatalog
When you’re showing your customers the wide selection of print products that your business offers, don’t be afraid to send them the entire Navitor catalog! ZOOMcatalog gives you the option to personalize an unbranded version of our catalog and either download the PDF or link your customers to it directly. This gives your customers the time they need to browse those products.

Highlight Products with Digital Flyers
Want to highlight a single product without getting bogged down with an entire catalog? We’ve got the digital tools for you! Download an unbranded flyer and attach it to an email for a ready-made awareness campaign or send a flyer when starting an email conversation with customers who are interested in a particular product. We’ve also got vertical market focused sales flyers to you to explore.

Keep it Simple With Your Phone—and Your Voicemail Message
You might use your phone every day, but it’s still important to consider when you’re marketing your business—especially when the weather is hot. Whether you’re reaching out to your customers to touch base after some time or you are returning a call with more information about their order, your phone is a powerful way to reach out to your customers wherever they are.

And don’t forget about your voicemail message! Take a moment to record a new message for your business phone to let your customers know both that you’ll return their call and the popular products they might want to add to their order.

How do you keep your marketing efforts moving when the weather is hot? We’d love to see your ideas in the comments below.

Filed Under: Education, Marketing, Misc, News

Bringing in a Heavyweight: Navigating Paper Weight and Thickness

Posted on July 3, 2019 Written by Leave a Comment

When your customer is creating a print piece, often their stock choices are one of the biggest factors in how that project fits into their budget. With stocks labeled with both points and pounds, though, it can be tricky to decode what these labels mean. Luckily, we’re here to help! Here is a little advice on navigating lightweight stocks, heavyweight stocks, and everything in between!

Pound vs. Point
Two of the most common measurements for paper are pound (lb.) and point (pt.), but it can be challenging to know what this stock information means. What really makes these measurements difficult to navigate is that they are literally measuring different aspects of paper.

Pound is a measurement of how much a one ream of a paper stock weighs; weights range from 20 to 80 pounds for bond paper and 50 to 140 pounds for card stock. Point is a measurement of the paper’s thickness, with each pt. equal to .001 inch—14 pt. paper, for example, measures in at .014 inches thick.

With both of these measurements, though, you can be sure of one very important thing: the bigger the number, the more heft the stock will have.

How Do These Stocks Measure Up?
Unfortunately, it can be hard to match up thicknesses and weights because the measurements simply aren’t easy to translate. For example, 12 pt. cardstock weighs in at approximately 100 lb., but they aren’t exactly the same thickness. Your best bet is to focus on the type of paper first and the weight or thickness afterward.

This confusing set of measurements also means that your customers might have a hard time visualizing the stock thickness when they’re just reading numbers. After all, unless they are looking at stocks that are both measured by weight, the comparison is a challenge. That’s part of why swatch books are so important to have on hand when you’re making a sales pitch—they allow for easy stock comparisons.

Keep an Eye Out for New Heavyweight Champions
We know that many customers are looking for heavier paper options—that’s why we’ve got exciting new stock options coming soon! Keep an eye on your inbox for news about new stock options in a variety of different weights. And, if you’re not signed up to get Navitor’s emails, take a moment to sign up or update your email preferences.

Do you have any other questions about how to navigate stock choices? We’d love to see you join the conversation in the comments below.

Filed Under: Business Cards, Education, Folders, News, Print Products, Resources, Stationery

Great Signage is On The Menu

Posted on June 28, 2019 Written by Leave a Comment

From the perfect menu to the plates and napkins that form the foundation of the dining experience, there are many important details for your customers to consider when they are operating a restaurant. However, it’s important to look at the complete dining experience, and one of the biggest ways to ensure that the décor evokes the right mood is to create great signage. What great signage is on the menu?

Even Before They Step Through The Door
Whether they’ve been to a restaurant before or are stopping the first time, outdoor signage is a diner’s first impression of a restaurant. You want to ensure that the outside of a restaurant is an inviting and enticing promise of what will be inside, and architectural signage is the perfect way to bring their restaurant’s style to the building.

If your customer wants to add even more flair, they can use their windows and doors as an additional branded space. Decals can easily be coordinated with branding and are a great way to display business hours, new menu items, and other details on restaurant windows.

Making the Space Accessible
Accessibility is essential for running a business, and restaurants are no exception to this rule. Stock Americans with Disabilities Act (ADA) compliant signage makes creating accessible spaces easier, while custom signage brings branded flair to the signs your customers need. These signs are especially important for restrooms and other essential signage.

Coordinated With Brands and Décor
The biggest reason for your customers to create custom signage is that it will ensure that their restaurant’s look and feel are consistent, and their signage is a great way to achieve that. Floor decals, wall decals, murals and wall coverings are a great way to personalize almost any surface in a restaurant without having to worry about the mess and permanence of paint. Dry erase and chalkboard laminate signs are an ideal way to create a branded sign for daily specials or other short term menu details.

Your customer should also look at coordinating their signage with their badges for much the same reason! Not only will a matching set of badges bring the branded style of their signage to every customer interaction, it will help bring together the image of a restaurant.

Banners and Signage for Special Occasions
Whether it is a grand opening of a new location or a special event, banners are a great way to add to a restaurant’s décor for a shorter time. They can be hung in the restaurant itself or outside. A-frame signs, pedestal signs, table tents, and yard signs can also be used to build buzz about new menu items, upcoming events, and more.

Want to know more? Sales tools and information about the restaurant industry are just a click away! And once you and your customers are feeling inspired, explore our signage selection online or take a look at our catalog to learn more.

Do you work with customers in the restaurant business? Which signs are their favorites? We’d love to see you join the conversation in the comments below.

Filed Under: Marketing, News, Print Products, Resources

Designing an Extraordinary Business Card

Posted on June 27, 2019 Written by Leave a Comment

When everything works—from the print design to the stock choices—a business card can be a key part of making a great first impression. And if your customers are coming to you for advice on their business cards, considering all elements of the design can help ensure that their business card is striking. Here are our tips for designing a business card that is truly extraordinary.

Remember Your Design Principals
Good design starts with the basics, so keeping those basics design recommendations in mind is an ideal foundation for designing a great business card. Keep important information and images at least 1/8 inch from the trim edge, work at 300dpi for a clear image, use CMYK for full color print, and ensure that your fonts are above the minimum size to ensure that the card is legible.

Change it Up
A memorable business card is often a business card that stands out, and that’s why it can be a great idea to change things up. If your customer’s business card design features rounded shapes, for example, choosing rounded corners for their business card can help their card stand out from the square-cornered crowd and reinforce the look of their design. A vertical business card can also be a great way to change things up.

Keep it Simple
A business card is a great canvas, but it’s also a small canvas—don’t oversaturate it with information! Talk to your customer about the information that absolutely needs to be included and focus on the details that will be most relevant to a potential client.

Talk To Your Customers About Stock
A great design can be made even better when it’s printed on a great stock, so be sure to talk to your customers about how their stock selection might impact their design. A bright white will give them the truest color, while an ivory or ecru will soften the colors slightly. They can use a specialty stock like pearlized stock to add a shining dimension to the design, or they can add an accent color with color core stock for an added visual pop.

And speaking of business cards, keep an eye out for more exciting business card options coming soon from Navitor. Click here to adjust your email preferences to ensure that you receive news about new options that will help your customer’s business card order truly extraordinary.

What do you think makes a great business card design? We’d love to see your recommendations in the comments below.

Filed Under: Business Cards, Design, Marketing, News, Print Products

Challenging Customers You Might Meet This Summer

Posted on June 26, 2019 Written by Leave a Comment

challenging customers you might meet in the summer at your custom personalized print businessSummertime is filled with great weather, summer trips, events and distractions, and that can make the sales process challenging. There are also a few customer challenges that you’re more likely to see in the summer. Here are just a few of the challenging customers that you might meet this summer and how to better serve them during this very social season.

The Very Ready Vacationer
You’ve probably worked with this customer. You might have even been this customer when you were on the cusp of an exciting trip. The Very Ready Vacationer might be trying to get as much off their plate as possible, or they might be trying to put off an important meeting until after they’ve returned from their trip. Whichever way they try to clear their schedule for travel, chances are you’re going to run into difficult scheduling with this customer, especially if they also have deadlines to meet.

When you’re working with a Very Ready Vacationer, make sure that you’ve talked about whether there are any deadlines that will hit during their absence. If there are, ask them about how you can contact them with important questions or who to contact while they are away. If they need their print pieces after they’ve returned, take a moment to touch base with them once they’re back.

And, speaking of vacations…

The Wistful Worker
When you have a customer who isn’t going on vacation—but really wishes they were—you face an entirely different kind of distraction. This person might try to rush every sales meeting or forget what you’ve told them because they aren’t necessarily focusing on the work ahead of them.

How can you connect better with the wistful worker? When they’re distracted, logic is less likely to bring back their attention. Show them something exciting or ask them what they’re most interested in to get them more emotionally engaged in the conversation.

The Unconventional Office
Summer can lead to some unconventional work environments, and that can lead to big distractions. When your customer is working outside to take advantage of great weather, working from a coffee shop to change things up, or working from a summer event where they are promoting their business, the Unconventional Office can be difficult to speak to over the phone. Consider switching to email or text unless you need to have a conversation.

The Friday Flyer
This person’s personal life got much busier when summer started, and they’re prone to flying out the door earlier in the afternoon. And their absence might not just be an early exit on a Friday. Whether it’s children’s activities or sports event, the Friday Flyer’s absence can be a challenge no matter the cause. They might not be there to receive your call, and that can leave you without the information you need to move forward with their order.

When you’re dealing with a Friday Flyer, documentation and planning ahead are key. Try to use email to schedule conversations ahead of time, and, if you aren’t able to update them in a conversation, leave a message and include a mention of when you intend to follow up. And, if you need more information from them, make sure that you tell them exactly what information you need and that their order is on hold until you’ve heard back from them.

Have you met these challenging customers? How do you handle these summery challenges? We’d love to see you join the conversation in the comments below.

Filed Under: Education, Marketing, Misc, News
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