We stand behind our work and we stand behind our members. If you aren’t satisfied with the final product, we’ll work with you to make sure we fix the problem as quickly as we can, in a way that’s fair and equitable. If you have a question or issue, please contact customer service as soon as possible and we’ll do our best to make it right.
Custom printing can be a tricky business and that’s why you want to partner with a printer who has more than 60 years of experience. Most problems begin with the artwork, so following our guidelines can be a big help in ensuring your hard work pays off with the final piece you intended.
Color reproduction is another area that is often a source of problems. Navitor is a certified G7 Master Printer, which means that we use the most modern technology, techniques, proofing, press controls and standards required to produce a close visual match from proof to print. Please see our color requirements to ensure your artwork and files are setup correctly and we’ll take it from there.
We’re printing experts and we’re here to help. If you’re not sure how your design will look on certain stock, or which paper is best for thermography, please get in touch and we’ll help you understand the best options. Getting the right mix of paper, ink and process from the start will help ensure the best possible outcome and that your clients are happy.
Our success is your success. Because together we’re stronger.